Delivery Policy
NEWFIT MARATHON, is committed to providing reliable and efficient delivery services to our customers across South Africa, Africa and Internationally.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Customers will receive an order confirmation email once the order has been successfully placed.
Delivery Timeframes
Estimated delivery times are:
- Major cities and urban areas: 2–5 business days
- Rural and outlying areas: 4–7 business days
Delivery times may vary during busy periods, sales promotions, or due to courier delays beyond our control.
Delivery Fees
Delivery fees are calculated at checkout based on the customer’s location and order size.
Promotional free shipping offers may apply to qualifying orders.
Order Tracking
Customers will receive tracking information once the order has been dispatched.
Incorrect Delivery Information
Customers are responsible for ensuring that all delivery details provided are accurate. NEWFIT MARATHON will not be held responsible for failed deliveries caused by incorrect addresses or contact details.
Delayed or Lost Deliveries
If your parcel is delayed or lost, please contact our customer support team for assistance.